We have had 8 feedback forms received so far. A copy of the form can be found here.

We gave the forms out at the Xmas party and they are also being put out each session so that parents who want to can have their say. The feedback is anonymous and completed forms can be put into the suggestios box.
Out of those completed to date, every single one says that we always help, and that we always treat people well.
Some of the suggestions we have had are about involving dads more, and getting a nicer Outside Area (in hand!).
Some of the comments about what we do well are lovely, involving the staff smiling, knowing people's names, distracting children when they are upset. The staff should be very proud of what they have achieved, it hasn't happened by accident.
The forms are based on the Children's Centre feedback forms that I heard about at the Area Board meeting that I went to before Xmas. They are very simple but effective - a very good idea.